FAQ | Hamlin

ACTIVITIES:
The sports offerings will differ each week depending on facility and coach availability... please check schedules. We will update them as we receive facility and activity information.

MORNING DROP OFF:

Morning and Full Day campers may be dropped off between 8:30-9:00am at Hamlin Middle School. We will implement a carline drop-off/pick-up system. Camp begins promptly at 9:15am. Parent and guardians must sign their children in with a My City Allstars Camp staff member. Please follow all staff member instructions.

MORNING PICK UP (K & 1st Grade Groups):

Pick up occurs at La Canada High School at the 7/8 Turnaround. Morning pick up is between 12:20-12:30pm.

AFTERNOON PICK UP:

Pick up occurs at Hamlin Middle School near the gym. Morning pick up (for half-day campers only)is between 12:20-12:30pm. Afternoon pick up is between 4:30-5:00pm. Campers picked up after 5pm will be charged $20. After 5:30pm, the fee will increase to $50. The late fees must be paid before the camper will be admitted the next day. Aftercare is not available.

EARLY PICK-UPS:

Please send a message to us via email at least TWO hours before intended pick-up. Include campers name, group, and time. No early pick-ups are allowed after 4pm as we prepare for general pick up.

FRIEND REQUESTS:

Although we encourage Campers to meet and make new friends, we understand the benefits of already having a familiar face welcome you when you arrive. Parents will be emailed a form to complete the week prior to each week enrolled. Campers can request ONE friend each week. To guarantee same grouping, that friend must also request your camper and birthdates must be within a year of each other. No exceptions. Friend requests should be emailed to Paul@mycityallstars.com

DRESS CODE:

Campers must wear comfortable, loose clothing that will allow for rigorous physical movement. All campers must wear closed toed athletic shoes and socks. All clothing must be free of profanity, advertisements for alcohol or illegal substances and generally in good taste. No midriffs or cut offs please. Sandals and /or flip-flops are only permitted on water days if needed. Please, no skirts or dresses.

EQUIPMENT:

Camp does provide basic sports items. However, Campers will be notified when to bring gear for water days. In addition, Campers are not permitted to bring their own personalized sports equipment: i.e. tennis racquet, baseball/ softball glove, cleats, shin guards, gloves, helmet, or bats. The camp will not be liable for personal equipment items and does not provide a location to store personal equipment. Campers should bring a backpack and carry it with them all day.

WHAT TO BRING

Please make sure your child brings a lunch, with plenty of snacks, a water bottle, and SPRAY sunscreen with your camper. SPRAY sunscreen is preferred for quick and easy application. Camp Store Cards are available for purchase for snacks. Camp Store does not carry lunch items. The Camp provides all athletic equipment.

MEDICATION:

Campers may only bring any medication to the camp with a written note from their parent and or legal guardian (including Tylenol or Aspirin). All medication (both prescription and non-prescription) must be in its original packaging. The group leader will carry it in their backpack or in the office if it is temperature sensitive. It is understood that campers and not the staff are required to remember when they need to take their medication. It is understood that severe allergies or other medical conditions must be fully disclosed BEFORE the child will be accepted into the program.

PHOTO PERMISSION:

My City Allstars primarily uses camper photos for the end of camp slide show which is posted on the website. Photos may also be posted on the website or on marketing materials. If you do not want your child to be photographed, please email us at Paul@mycityallstars.com. There is no guarantee your child will be photographed.

BEHAVIOR:

It is understood that campers are to behave in a polite and respectful manner while at My City Allstars Sports Camp. Profanity, verbal disrespect, name calling, running away, etc. will not be tolerated. Moreover, rough-housing of any kind is strictly prohibited. When at camp, the campers must listen and follow staff instructions exactly. It is understood that the parents will remind their children of the correct way to behave while in camp and if at any time they can no longer support the policies of the camp they are encouraged to withdraw their child. Campers who repeatedly violate the rules and guidelines will be expelled without a refund. Parents may not upbraid, insult or otherwise abuse staff and/or other campers.

BREAKS & LUNCH:

There is a 20 minute break each morning and afternoon. Students must bring a sack lunch with them every day. Staff cannot purchase food for students. There is no microwave or refrigerator. Campers are strongly encouraged to bring a disposable water bottle as water bottles are the most commonly "lost item." Items do get lost, so be mindful when sending expensive items.

CAMP STORE:

My City Allstars will host a Camp Store that sells healthier snack alternatives during breaks (Gatorade, granola bars, Sun Chips, fruit bars, etc.). Parents can purchase a "Camp Credit Card" with the camper’s name on it. We recommend purchasing a Camp Store “Credit Card,” as sending cash with your child is unfortunately subject to theft and loss. Camp Store is not intended to replace lunch. Additionally, parents can ask staff to place a spending limit per day on the card; please tell staff when purchasing the card, or purchase online. Camp Credit Cards can be purchased ($10 or $20 during morning Drop-Off or afternoon Pick-Up with cash in a labeled envelope. Please include your Camper name, group, and spending limit, if applicable. Cards cannot be redeemed for cash... so use them up! A link can be sent to you to purchase a camp card prior to the week of camp or anytime during the week.

PERSONAL ITEMS:

Do NOT bring cell phones, gaming systems, or electronic devices which might become damaged, lost or stolen. We expect Camp to be a Screen Free Zone. Students are not allowed to bring any kind of weapon to the camp (this includes Swiss army knives, etc.) It is understood that My City Allstars, its staff and subsidiaries, Allstars Camp Corporation, Hamlin Middle School and its staff, OCPS and The City of Winter Garden are NOT responsible for any damaged, lost or stolen items which the Campers may elect to bring with them to the My City Allstars Sports Day Camp.

CANCELLATION POLICY:

Camp has a $100 non-refundable deposit per camper per week. There are no make-up days. You may transfer between 2025 dates at no charge.

We have a sliding scale for cash refunds or credit given based on the original week registered. If the enrolled program was a result of a previous transfer, the earliest program’s start date is used in this calculation.

For Cash Refunds:

14+ days before start date = Fee minus $100 non-refundable depot

0-13 days= 50% of Fee

For Credit Refunds (Valid for 24 months)
14+ days before start date = 100% credit
0-13 days = 75% credit

If camp is canceled due to circumstances beyond the Camp's control (facility issues, pandemic, natural disasters, etc), 100% My City Allstars Credit, valid for 24 months, will automatically be issued.

Is there a medical exception?

Yes. If the medical situation is supported by a written and signed acknowledgement from a licensed medical practitioner, we will extend My City Allstars credit on your account, prorated from the date we receive the medical acknowledgment. Please note this is a credit, not a refund, which expires 24 months from the original program’s start date. The credit may be applied toward future My City Allstars Camps.

SPECIAL NEEDS CAMPERS:

Camp is a socially interactive and physically active experience. If you are unsure if your child meets this criteria, has an IEP or 504, or takes medication please contact us. By signing this doc, you are telling us your camper is fully fit to participate with no accommodations. Please contact us if your child requires medication.

CELL PHONES

We DISCOURAGE Campers from having Cell Phones. We have had too many negative experiences. This has nothing to do with us not wanted parents and children to be in contact with each other but everything to do with what content Campers can share/show each other and how it prevents Campers from engaging in Camp activities. Campers can come to the Office if they need to reach a parent and vice versa.

CAMPER TO COUNSELOR RATIO

Each group has two counselors per 20 Campers. Each activity has at least one staff member assigned, sometimes two.

WHAT TYPE OF TRAINING DO STAFF RECEIVE?

Counselors, Staff and Coaches are carefully interviewed and vetted to ensure they'll be a good fit for My City Allstars. All Staff receives a Staff Manual and attends training meetings. Depending on the age and role of the Staff member, they might need a background check, special certifications, and/or CPR and First Aid training.

TAX ID/CAN I USE A FLEXIBLE SPENDING ACCOUNT?

Chances are, yes, but check with your employer’s HR representative to make sure. Day camps are usually reimbursable under your Dependent Care Flexible Spending Account for kids up to 13 years old. You’ll need our Tax ID number (also called a Federal EIN number) which is: 32-0625739.